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CHAPTER 7 NDA-24282
Page 398
Revision 1.0
ACDCCV: ASSIGNMENT OF ACD CCV DATA
Note 1: For details of each parameter’s meaning, see Call Control Vector - ACD [C-108A] in Chapter 5.
Note 2: Valid for Overflow service.
18 Tally Short Tally No. Up to four digits This step will send Tally to MIS.
19 Tally Long Tally No. Up to eight digit This step will send Tally to MIS.
20
IVRDN IVR Access number (maximum.
5 digits)
* This step must be assigned before IVR
announcement.
21
Split ETA less “SPLIT” [Split number for ETA
call processing (1 ~ 127)] and
“ETA” [ETA threshold value in a
specified split (1 ~ 511)] to be
programmed Split ETA less)
When ETA value is less than the
predetermined threshold value and in the
predetermined split, shift to the next step.
22
Split ETA greater “SPLIT” [Split number for ETA
call processing (1 ~ 127)] and
“ETA” [ETA threshold value in a
specified split (1 ~ 511)] to be
programmed Split ETA greater)
When ETA value is greater than the
predetermined threshold value and in the
predetermined split, shift to the next step.
23 Up Priority A variable number Increase the Calls Priority by this amount.
Table 7-6 CCV Parameters
ACTION ARGUMENT Remarks