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NDA-24282 (E) CHAPTER 5
Page 177
Revision 1.0
OFFICE DATA DESIGN
<Back-up UCD for Fusion service>
Design of UCD station
Assign the ACD positions in the self-node as UCD controlling station at each node. By this programming, ACD
incoming calls terminated to the trunk in the self-node can be distributed to the UCD group member in the self-
node even when link down or the remote system down is occurred.
When there is no ACD positions in the node, the back-up UCD group may be organized by the non-ACD posi-
tion.
• Pattern 1 when a back-up UCD group is formed by ACD positions in a node.
ACD calls are distributed to the UCD group member in the self-node.
NEC
NEC
.....
.....
•
.....
Public
Network
(provides ACDP)
ICT
Node A
Node B
UCD Group (b)
UCD Group (a)
UCD Group of Non-ACD stations
UCD Controlling
Station
UCD Controlling
Station
ACD incoming call
ACD incoming call
ICT
NON-ACD Stations
In the node with no ACD positions
ACD
agent
UCD DistributionUCD Distribution
Public
Network
ACD agent