NDA-24282 CHAPTER 3
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Revision 1.0
INSTALLATION
3. INSTALLATION PROCEDURES
3.1 PERIPHERAL EQUIPMENT INSTALLATION
This section explains the procedures to install peripheral equipment for the ACD in the IMX system (Agent po-
sitions, MIS terminals, etc.).
The reference NAPs for the peripheral equipment are indicated in Figure 3-3.
Figure 3-3 Peripheral Equipment Installation Procedures
MDF
ACD Supervisory Position
NEAX2400 IMX
ACD Agent Position
MIS
Emergency Recorder
Announcement Machine
NAP-200-101
NAP-200-102
NAP-200-103
NAP-200-104
NAP-200-105
IVR/Host
NAP-200-106