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Troubleshooting Parameters
41-001343-02 REV04 – 05.2014 A-224
WatchDog Settings
Crash File Retrieval
Parameter–
watchdog enable
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description Enables/disables the use of the WatchDog task for the IP Phones.
Format Boolean
Default Value 1 (enabled)
Range 0 (disabled)
1 (enabled)
Example watchdog enable: 0
Parameter–
upload system info server
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description Specifies the server for which the phone sends the system and crash files (server.cfg,
local.cfg, and crash.cfg).
Format IP address or qualified domain name. Supported protocols are TFTP, FTP, HTTP, and HTTPS.
Example:
tftp://0.0.0.0:port/path
ftp://username:password@0.0.0.0:port/path
http://0.0.0.0:port/path
https://0.0.0.0:port/path
Default Value Not Applicable
Range Not Applicable
Example upload system info server: tftp://132.432.0.43:69/sysinfo
Parameter–
upload system info manual
option
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description Enables and disables the ability to manually upload support information from the IP Phone
UI and Aastra Web UI.
IP Phone UI: Options->Phone Status->Upload System Info
Aastra Web UI: Status->System Information->Support Information
When this parameter is enabled, an “Upload System Info” option displays on the IP Phone UI
AND an <Upload> button displays on the System Information page in the Aastra Web UI.
Format Boolean
Default Value 1
Range 0 (disabled)
1 (enabled)
Example upload system info manual option: 1