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Operational Features
41-001343-02 REV04 – 05.2014 5-65
Call Hold Reminder During Active Calls
The IP phones allow a User or Administrator to enable or disable the ability for the phone to initiate a continuous reminder
tone on the active call when another call is on hold. For example, when this feature is enabled, and the call on Line 1 is on
hold, and then the User answers a call on Line 2 and stays on that line, a reminder tone is played in the active audio path
on Line 2 to remind the User that there is still a call on hold on Line 1.
When this feature is disabled, a ring splash is heard when the active call hangs up and there is still a call on hold.
Your can enable or disable this feature using the “call hold reminder during active calls” parameter in the configuration
files or in the Aastra Web UI.
Configuring “Call Hold Reminder During Active Calls”
You use the following procedure to enable or disable “Call Hold Reminder During Active Calls”.
Configuration Files
For the specific parameter you can set in the configuration files for enabling/disabling “Call Hold Reminder During Active Calls”, see Appendix A, the
section, “Call Hold Reminder Settings” on pageA-123.
Aastra Web UI
1. Click on Basic Settings->Preferences->General.
2. In the "Call Hold Reminder During Active Calls" field, enable this feature by placing a check mark in the box.
When this feature is enabled, a reminder tone is heard on the active call when another call is on hold. When disabled, a ring splash is heard
when the active call hangs up and there is still a call on hold.
3. Click Save Settings to save your changes.