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Operational Features
41-001343-02 REV04 – 05.2014 5-113
Shifting of Softkey Positions for Busy States
Administrators can shift the softkey position for busy states using the “collapsed context user softkey screen” parame-
ter. If this parameter is configured, user programmable softkeys on the 6735i, 6737i, 6755i, 6757i, 6757iCT, 9480i, and
9480iCT phones will collapse and fill in any unused softkeys starting on the first page of softkeys during the following
states:
• outgoing
• ringing
• connected
• hold
For Example:
During a call on a 6755i IP phone with this parameter disabled and with softkey 1 configured as Park and softkey 2 config-
ured as DND, these two softkeys will not appear on page 1. The user has to press the More key to access them on page 2.
During a call on a 6755i IP phone with the “collapsed context user softkey screen” parameter enabled Park and DND
appear on page 1 in softkey positions 4 and 5 (Drop, Conf, and Xfer situated in softkey positions 1, 2, and 3).
Configuring Collapsed Context User Softkey Screen
Use the following procedures to configure the collapsed context user softkey screen.
Option to Remove the “More” Softkey when Not Required
Administrators can control how softkeys are displayed on the IP phones’ screens when the number of softkeys configured
matches the exact number of softkey buttons on the phone.
For Programmable Keys:
9. In the “Hard Key” field, select the programmable key type you want to configure.
Reference: For available type values on each IP phone model, see Appendix A, the section, “Softkey/Programmable Key/Keypad Key/Fea-
ture Key/Expansion Module Key/Hard Key Parameters” on pageA-156.
10. In the "Value" field, enter a value to associate with the programmable key. For example, for a Speeddial value, you can enter a number you
want to use for the Speeddial key, or 12345+ as a Speeddial prefix.
11. In the "Line" field, select the line for which you want to associate the programmable key.
12. Click Save Settings to save your changes.
Note:
Applicable to the 6735i, 6737i, 6755i, 6757i, 6757iCT, 9480i, and 9480iCT IP Phones only.
Note:
The phone defined context-sensitive softkeys (including empty/unassigned keys) will remain in the same location.
Configuration Files
For specific parameters you can set in the configuration files, see Appendix A, the section, “Shifting of Softkey Positions for Busy States” on pageA-164.
Note:
Applicable to the the 9480i, 9480i CT, 6735i, 6737i, 6739i, 6755i, 6757i, 6757i CT IP, and 6867i IP phones only.
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