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Operational, Basic, and Advanced Parameters
A-111 41-001343-02 REV04 – 05.2014
Call Forward Key Mode Settings
Example:
The following is an example of configuring the CFWD key mode in the configuration files:
call forward key mode: 2
softkey1 type: callforward
softkey1 states: idle connected incoming outgoing busy
In the above example, softkey 1 is configured for CFWD on line 1 (account 1) with a “custom” configuration. Pressing
softkey 1 displays CFWD screens for which you can customize on the phone.
Parameter –
call forward key mode
Configuration Files
aastra.cfg, <model>.cfg, <mac>.cfg
Description Sets the mode for how the phone uses “call forwarding” (CFWD)
• account
The account mode allows you to configure CFWD on a per account basis. Pressing a
configured CFWD key applies to the account in focus.
• phone
The Phone mode allows you to set the same CFWD configuration for all accounts (All,
Busy, and/or No Answer). When you configure the initial account, the phone applies
the configuration to all other accounts. (In the Aastra Web UI, only the account you con-
figured is enabled. All other accounts are grayed out but set to the same configuration.)
Using the Aastra Web UI, if you make changes to that initial account, the changes apply
to all accounts on the phone.
• custom
The Custom mode allows you to configure CFWD for a specific account or all accounts.
You can configure a specific mode (All, Busy, and/or No Answer) for each account inde-
pendently or all accounts. On 3-Line LCD phones, you can set all accounts to ALL On or
ALL Off. On 8 and 11-Line LCD phones, you can set all accounts to All On, All Off, or
copy the configuration for the account in focus to all other accounts using a CopytoAll
softkey.
Notes:
• If there is no CFWD key configured on the phone or it is removed, you can still set the
CFWD modes via the IP Phone UI at the path Options->Call Forward.
• If there is only one account configured on the phone, then the mode setting is ignored
and the phone behaves as if the mode was set to “Phone”.
• When configuring a CFWD mode (All, Busy, No Answer) for an account, you must config-
ure a CFWD number for that mode in order for the mode to be enabled.
Format Integer
Default Value 0 (account)
Range 0 (account)
1 (phone)
2 (custom)
Example call forward key mode: 2