Filter
Top Products
Operational Features
5-156 41-001343-02 REV04 – 05.2014
Do Not Disturb (DND)
The IP phones have a feature you can enable called "Do Not Disturb (DND). An Administrator or User can set “Do Not Dis-
turb” based on the accounts on the phone (all accounts or a specific account). You can set specific modes for the way you
want the phone to handle DND. The three modes you can set on the phone for DND are:
• Account
• Phone
• Custom
DND Account-Based Configuration
An Administrator or User can configure DND on the phone-side by setting a mode for the phone to use (account,
phone, or custom). Once the mode is set, you can use the IP Phone UI to use the DND feature.
The following describes the DND key behavior for each DND mode.
• Account - DND key toggles the account in focus on the IP Phone UI, to ON or OFF if DND enabled for that account.
• Phone - DND key toggles all accounts on the phone to ON or OFF.
• Custom - DND key displays custom screens on the IP Phone UI. User can select whether to enable/disable DND per
account, enable DND on all accounts, or disable DND on all accounts.
The following table describes the DND key and Message Waiting Indicator (MWI) LEDs when you enable DND on the IP
Phone.
You can configure the DND softkey and the DND mode (Account, Phone, Custom) using the configuration files or the
Aastra Web UI. Once you configure DND, you can access the DND screen on the IP Phone UI.
2. If the monitored extension receives multiple incoming calls simultaneously, the phone displays a list of incoming calls.
3. Select a call from this list using the UP and DOWN arrow keys.
Press the "Pickup" softkey to answer the call you selected.
Notes:
• If there is only one account configured on the phone, then the mode setting is ignored and the phone behaves as if
the mode was set to “Phone”.
• You must configure a DND key on the phone to be able to use this feature via the phone’s keypad.
Softkey LED Behavior
for All Modes
MWI LED Behavior
for All Modes
DND key LED RED if current account in focus has DND ON.
DND key LED OFF when current account in focus has DND disabled.
MWI LED ON if current account in focus has DND ON.
MWI LED OFF if current account in focus has DND OFF.
Notes:
• In the Aastra Web UI, the “Account Configuration” page replaces the previous “Call Forward Settings” page.
• In the IP Phone UI, the new DND key feature now has new menu screens.
• If you make changes to the configuration for DND via the IP Phone UI, you must refresh the Aastra Web UI screen to
see the changes.
• On the 6739i, you can configure a DND softkey using the IP Phone UI also. For more information, see the Aastra
Model 6739i IP Phone User Guide.
IP Phone UI