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Advanced Operational Features
6-12 41-001343-02 REV04 – 05.2014
For server-side ACD, when you press the ACD softkey, the screen that displays is dependant on the state of the ACD sub-
scription. Possible state for ACD are:
• Logged Out - User has the option of logging in.
• Logged In - User has the option of logging out or making the phone unavailable.
• Unavailable - User has the option of logging out or making the phone available.
Configuring As-Feature-Event Subscription Using the Configuration Files
If the phone-side features of the DND, CFWD, and ACD keys are enabled, the phone uses the existing parameter values
for these keys. If the server-side features are enabled, the phone saves the state of the features from the server on the
phone.
Use the following parameters to enable/disable the server-side “as-feature-event” on the IP Phone:
• sip lineN as-feature-event subscription
• sip as-feature-event subscription period
Configuring As-Feature-Event Subscription Using the Aastra Web UI
Use the following procedure to enable/disable the server-side “as-feature-event” on the IP Phone using the Aastra Web
UI.
Notes:
• If DND and CFWD are configured to use “Account” mode on the IP Phone, pressing the DND and CFWD keys apply to
the account in focus as described in Chapter 3, the section, “Account Configuration” on page3-27.
• If ACD is configured on the phone, the ACD softkey applies to the line for which the key is configured. The ACD
softkey must be configured for the first line of an account. For example, if account 2 has line 3 and line 4 you must
configure the ACD softkey for line 3.
Configuration Files
For the specific parameters you can set in the configuration files, see Appendix A, the section, “As-Feature-Event Subscription Settings” on pageA-88.
Aastra Web UI
1. Click on Advanced Settings->LineN->Advanced SIP Settings.
2. Enable the "As-Feature-Event Subscription" field, by checking the check box. (Disable this field by unchecking the box).
3. Click Save Settings to save your changes.