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Operational Features
5-224 41-001343-02 REV04 – 05.2014
When you download the Callers List, the phone stores the callerlist.csv file to your computer in comma-separated value
(CSV) format.
You can use any spreadsheet application to open the file for viewing. The following is an example of a Callers List in a
spreadsheet application.
The file displays the name, phone number, and the line that the call came in on.
Enabling/Disabling Callers List
You can enable and disable user access to the Callers List on the IP phones using the following parameter in the configu-
ration files:
• callers list disabled
Valid values for this parameter are 0 (enabled) and 1 (disabled). If this parameter is set to 0, the Callers List can be
accessed by all users. If this parameter is
set to 1, the IP phone does not save any caller information to the Caller List. For any applicable phones, the "Callers List"
option on the IP phone is removed from the Services menu, and the Caller List key is ignored if pressed by the user.
Use the following procedures to enable/disable the Callers List on the IP phones.
Using the Callers List
Use the following procedure to access and use the Callers List.
Configuration Files
For specific parameters you can set in the configuration files for enabling/disabling the Callers List, see Appendix A, the section, “Callers List Settings”
on pageA-109.
IP Phone UI
1. On the 9143i, 6863i, 6865i, and all 6700i phones:
Press the “Callers List” key on the phone to enter the Callers List.
On the 9480i, 9480i CT:
Press the “Services” key on the phone, and then select “Callers List” from the list of options.
2.
Use the
5 and 2 to scroll through the line items in the Callers List.
To the left of a line item, a
b icon displays with the handset ON or OFF the receiver. The ON receiver indicates the call came in as a missed
call. The OFF receiver indicates the call came in and was answered.