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Station Apparatus
Cordless Telephone Troubleshooting and Specifications
Strata CTX I&M 06/04 11-41
Station Apparatus
Cordless Telephone Troubleshooting and
Specifications
This section covers these topics:
• Troubleshooting
• Simultaneous conversation channels
• Range and performance
• Radio interference
• Telephone line problems
• More than one cordless telephone
• Privacy
• Specifications
Troubleshooting
If your cordless telephone is not performing to your expectations, try the suggestions in Table 1. If
you are still unable to resolve the problem, contact your telephone System Administrator.
Important! Do not attempt to service this unit yourself. All service must be done by qualified
service personnel.
Table 1 Troubleshooting Suggestions
Condition Suggestion
CHARGE LED does not light when
handset is placed on charging unit.
• Make sure the AC adapter is plugged into the charging
unit and wall outlet.
• Make sure handset is properly seated in charging unit.
• Make sure the battery pack is properly placed in the
handset.
• Make sure that the charging contacts on the handset
and charging unit are clean.
Conversation is interrupted frequently.
• Make sure that the base unit antenna is fully vertical.
• Move closer to the base unit.
• Check for low battery warning.
Warning tone and NO SERVICE
message.
• Move closer to the base unit.
• Make sure the AC adapter is plugged into the base unit
and wall outlet.
Handset doesn’t ring.
• The battery pack may be weak. Charge the battery pack
for five~six hours.
• Make sure the base unit antenna is fully vertical.
• The handset may be too far away from the base unit.
• The ringer may be set to Off.
• Make sure the AC adapter is plugged into the base unit
and wall outlet.