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Debugging voice data 643
SmartWare Software Configuration Guide 52 • VoIP debugging
can do this either in the same Telnet session, or using different Telnet ses-
sions.
• Network traffic traces—In certain cases it may be helpful to have a trace of the traffic on the IP network in
order to inspect packet contents. Please use one of the following tools (supporting trace file formats which
our tools can read):
- Network Associates Sniffer—Details are available at www.sniffer.com
- TTC Firebird—Details are available at www.ttc.com
- Ethereal—Details are available at www.ethereal.com (freeware)
When possible, submit the package of trouble report files by mail to the following address:
support@patton.com (use fax only in exceptional cases).