Filter
Top Products
Call router configuration task list 507
SmartWare Software Configuration Guide 40 • Call router configuration
Figure 68. Distribution group service examples
Procedure: To create and configure a distribution group service
Mode: Context CS
Note If you specified the maximum number of concurrent destinations and the
distribution group tried each destination, the final destinations ring until
someone picks up one of the phones.
Step Command Purpose
1 node(ctx-cs)[switch]#service distribu-
tion-group service-name
Creates a new distribution group service and enters distribu-
tion group configuration mode.
2 node(svc-hunt)[service-name]#cyclic Configure the distribution group for cyclic operation mode.
Subsequent calls try another first destination in a round-robin
method. Default is not to use cyclic mode – always to start
with the first configured destination(s).
3 node(svc-hunt)[service-name]#max –
concurrent max-concurrent
Configures how many destinations shall be called at the
same time. If you also configure a timeout, the first call is
cleared and an additional call is made after that timeout.
Thus only the specified number of destinations is ringing at
the same time.
4 node(svc-hunt)[service-name]#timeout
timeout
Configures a timeout in seconds after which one destination
is dropped and a next destination is called.
5 node(svc-hunt)[service-name]#route
call dest-interface interface-name
or
node(svc-hunt)[service-name]#route
call dest-table table-name
or
node(svc-hunt)[service-name]#route call
dest-service service-name
Adds a route to a destination. This is the interface, table or
service that is tried to call during the distribution group’s
attempt to make calls to the destinations. The destination can
either be an interface or you can route the call again to a
routing table or directly to another service. This allows you
cascading services.
6 Repeat step 5 to add additional hunting destinations.
- 4 call destinations
- No max. concurrent
- 4 call destinations
- max. concurrent = 2
- timeout = 5
after 5s after 10s
4 picks up
4 picks up