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MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111
Issue 1
February 1998
Common Administrative Procedures
Page 4-331System Features
4
Redirect Outside Calls to Unassigned
Extension Numbers 4
Use this procedure to specify the extension number to receive redirected calls.
Redirected calls include calls made to unassigned numbers by remote access
users, by users on DID trunks (Hybrid/PBX only), or by users on dial-in tie trunks.
Calls can be redirected to the following locations:
■ The QCC queue (Hybrid/PBX only)
■ Another extension number
■ A calling group
Hybrid/PBX Mode Only 4
This setting does not affect calls received on DID trunks if you have specified that
calls to unassigned DID extensions are to receive a fast busy signal. See “Invalid
Destination” on page 163.
Summary: Redirect Outside Calls to Unassigned
Extension Numbers 4
Programmable by System Manager
Mode All
Idle Condition Not required
Planning Form Form 8a, System Features
Factory Setting Extension number of primary operator
Valid Entries QCC queue extension number, other extension number
Inspect No
Copy Option No
Console Procedure To select QCC queue:
→More→ → → →
To select extension or calling group:
→More→ → or
→ →Dial ext. no. or group no.→ →
PC Procedure To select QCC queue:
→ → → → → →
To select extension or calling group:
→ → →
or
→Type ext. no. or group no.→
→