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MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111
Issue 1
February 1998
Common Administrative Procedures
Page 4-304Optional Group Features
4
Group Calling Member Assignments 4
Use this procedure to assign or remove an extension from a calling group. A
calling group is used to direct calls to a group of people who all handle the same
type of call. A single extension number is assigned to the group and is used by
both inside and outside callers to reach the group.
To reassign an extension to a new calling group, you must remove it from its old
group before programming the new assignment.
NOTES:
1. If a linear hunting pattern is indicated on the back of the system planning
form (6d), be sure to assign extensions to the group in the exact order
that they are shown on the form. The system searches for an available
member in the order in which you assign the extensions to the group.
2. A maximum of 32 calling groups with a maximum of 20 extensions per
group is allowed.
3. An extension can belong to only one calling group. A QCC cannot be a
member of a calling group. The delay announcement device should not
be programmed as a calling group member.
4. The extension status feature must be set to the Calling Group or CMS
mode before you assign members to the group. See “Extension Status”
on page 324.
Summary: Group Calling Member Assignments 4
Programmable by System Manager
Mode All
Idle Condition Not required
Planning Form Form 7c, Group Coverage
Factory Setting Not applicable
Valid Entries Extension numbers
Inspect Yes
Copy Option No
Console Procedure
→More→ → →
Dial calling group ext. no.→ →Dial ext. no.→ →
→ →
PC Procedure → → → →Type calling group ext. no.→
→Type ext. no.→ → → →