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MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111
Issue 1
February 1998
Common Administrative Procedures
Page 3-189Optional Group Calling Features
3
Remote-access calls to a calling group, coverage calls directed to a calling group,
and all outside/CO calls are not eligible for queue control.
Queue control does not apply to calls received directly on any of the following
facilities:
■ Loop-start lines
■ Ground-start lines/trunks
■ Auto-in tie trunks
■ BRI (Basic Rate Interface) channels
■ T1 facilities emulating ground-start or loop-start lines/trunks
■ PRI facilities programmed for line-appearance routing
When a call arrives on one of the above facilities, it is added to the calling group
queue, even if that queue has reached or exceeded the programmed maximum
number of calls. For example, if the maximum number of calling group calls is set
to 40 and 40 calls have come in, subsequent callers on eligible facilities hear the
busy tone. However, calls that come in on a LS line are added to the queue.
Summary: Queue Control 3
Programmable by System Manager
Mode All
Idle Condition Not required
Planning Form Form 7d, Group Calling
Factory Setting 99 calls
Valid Entries 0–99 (0 indicates no calls are queued)
Inspect No
Copy Option No
Console Procedure
→More→ →More→
→Dial calling group ext. no.→ →Dial no. of
calls allowed in queue
→ → → →
PC Procedure → → → → →Type calling group ext.
no
→ →Type no. of calls allowed in queue→ →
→ →