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MERLIN LEGEND Communications System Release 6.0
System Programming
555-660-111
Issue 1
February 1998
Common Administrative Procedures
Page 4-293QCC Optional Features
4
Queue over Threshold 4
Use this procedure to specify the maximum number of calls (threshold) in the
QCC queue before system operators are notified with a tone that the threshold
has been reached or exceeded. If the threshold is set to 0, operators are not
notified.
Summary: Queue over Threshold 4
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting 0
Valid Entries 0 to 99
Inspect No
Copy Option No
Console Procedure
→ → →Drop→
Dial no. of calls→ → →
PC Procedure → → →
+
→Type no. of calls→
→ →
Elevate Priority 4
Use this procedure to specify the length of time before calls waiting in the QCC
queue are automatically reprioritized to a higher level. If priority is set to 0, calls
are not prioritized.
Summary: Elevate Priority 4
Programmable by System Manager
Mode Hybrid/PBX
Idle Condition Not required
Planning Form Form 6a, Optional Operator Features
Factory Setting 0 seconds
Valid Entries 0 and 5 to 30 seconds
Inspect No
Copy Option No