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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-45
BH_VDNCALLS 2
Database tables 2
The BH_VDNCALLS item appears in the following database tables:
VDN tables
The number of INCALLS to the VDN that completed during the busy
hour. BH_VDNCALLS includes answered calls that completed during the
busy hour, calls that abandoned, were forced busy, forced disconnected
or outflowed from the VDN during the busy hour.
This is a busy hour item.
BLOCKAGE 2
Database tables 2
The BLOCKAGE item appears in the following database tables:
Trunk group tables
The number of outbound call attempts that were blocked because all
trunks were busy.
This is a cumulative item.
BSRPLAN 2
Database tables 2
The BSRPLAN item appears in the following database tables:
VDN tables
Information for the specified Best Service Routing (BSR) plan. Available
on the R6 and later ECS.
This is an administrative item.