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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-171
STARTED
(real-time)
2
Database tables 2
The STARTED (real-time) item appears in the following database tables:
Agent tables
Time of day that WORKMODE began. Valid values for STARTED are
NULL and time-of day.
This is a status item.
Trunk tables
The time of day that TKSTATE started. Valid values are NULL and time-
of-day
This is a status item.
STARTTIME 2
Database tables 2
The STARTTIME item appears in the following database tables:
Split/skill tables
Start time of the interval for which data was collected. STARTTIME
applies only to the interval table.
This is a row identifier item.
Agent tables
The start time for the interval for which data was collected. STARTTIME
applies only to the Interval table.
This is a row identifier item.
Trunk group tables
This is a real-time item.
The start time of the interval for which data was collected. STARTTIME
applies only to the interval table.
This is a row identifier item.
Trunk tables
This is a real-time item.
The start time of the interval for which data was collected. STARTTIME
applies only to the interval table.
This is a row identifier item.