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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
General information 2-6
Agent
login/logout
database items
2
Overview 2
The Agent Login/Logout database item descriptions are historical items
specific to the Agent Login/Logout (haglog) table. The indexes are SPLIT
and ROW_DATE.
Agent trace
database items
2
Overview 2
The Agent Trace database item descriptions (Table F) are historical items
specific to the Agent Trace (ag_actv) table. The indexes are LOGID and
ROW_DATE.
Optional database
items 2
The Optional database items collect data only when those items are
selected in the
CentreVu
CMS System Setup: Agent Trace Record
Contents window and are not used in any standard reports. To receive a
report containing optional Agent Trace historical database items, a
custom report must be created.
Current day
configuration
database items
2
Overview 2
The Current Day Configuration database item descriptions are historical
items used specifically to collect values entered in the Forecast: Current
Day window. They apply to the Current Day (f_cday) table. The indexes
are ACD, ROW_DATE and SPLIT.