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CMS R3V8 Database Items and Calculations
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Database Item
G3V2/
G3V3
G3V4 ECS R5 ECS R6 ECS R7 ECS R8
ABNCALLS X X X X X X
ABNTIME X X X X X X
ACD X X X X X X
ACD_RELEASE X X X X X X
ACDAUXOUTCALLS X X X X X X
ACDCALLS X X X X X X
ACDONHOLD X X X X X X
ACDTIME X X X X X X
ACWINCALLS X X X X X X
ACWINTIME X X X X X X
ACWOUTADJCALL X X X X X X
ACWOUTCALLS X X X X X X
ACWOUTOFFCALLS X X X X X X
ACWOUTOFFTIME X X X X X X
ACWOUTTIME X XX XXX
ACWTIME X X X X X X
AGDURATION X X X
AGSTATE X XX XXX
AGTIME X XX XXX
ANSRINGTIME X X X X X X
ASSIST X X X X X X
ASSISTS X X X X X X
AUXINCALLS X X X X X X
AUXINTIME X X X X X X
AUXOUTADJCALLS X X X X X X
AUXOUTCALLS X X X X X X
AUXOUTOFFCALLS X X X X X X