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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-66
DISCTIME 2
Database tables 2
The DISCTIME item appears in the following database tables:
Split/skill tables
Time all DISCCALLS spent in this split’s/skill’s queue. For the Generic 3
Version 2 and newer switches (if the call is disconnected due to the
expiration of the vector disconnect timer), this is the time until the call is
disconnected by the switch.
This is a cumulative item.
Vector tables
The time all DISCCALLS spent in this VECTOR. The time until the trunk
drops following the forced disconnect command for those calls recorded
as DISCCALLS. For Generic 3 Version 2 and later Generic 3 switches,
and for the ECS, this is the time until the trunk drops, in the case where
the caller hangs up without listening to the entire announcement. For
Generic 3 Version 2 and newer switches, and for the ECS, this is the time
when the call is disconnected due to the expiration of the vector
disconnect timer or the time until the caller is disconnected by the switch.
This is a cumulative item.
VDN tables
The time all DISCCALLS spent in this VDN. The time until the trunk drops
following the forced disconnect command for those calls recorded as
DISCCALLS. For Generic 3 Version 2 and newer Generic 3 switches, if
the caller hangs up during the forced disconnect announcement, this is
the time until the caller hangs up. For Generic 3 switches, this is the time
until the announcement ends and the caller is disconnected by the
switch.
This is a cumulative item.
DISPIVECTOR 2
Database tables 2
The DISPIVECTOR item appears in the following database tables:
Call record tables
Number of the first vector associated with the disposition VDN
(DISPVDN).