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CentreVu®
CMS R3V8 Database Items and Calculations
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DURATION X X X X X X
EVENT1-9 X X X X X X
EXTENSION X X X X X X
GNSKILL X X X
HOLDABNCALLS X X X X X X
HOLDACDTIME X X X X X X
HOLDCALLS X X X X X X
HOLDTIME X X X X X X
I_ACDAUXINTIME X X X X X X
I_ACDAUX_OUTTIME X X X X X X
I_ACDOTHERTIME X X X X X X
I_ACDTIME X X X X X X
I_ACWINTIME X X X X X X
I_ACWOUTTIME X X X X X X
I_ACWTIME X X X X X X
I_AUXINTIME X X X X X X
I_AUXOUTTIME X X X X X X
I_AUXTIME X X X X X X
I_AVAILTIME X XX XXX
I_DA_ACDTIME X X X X X X
I_DA_ACWTIME X X X X X X
I_OTHERTIME X X X X X X
I_RINGTIME X X X X X X
I_STAFFTIME X X X X X X
INCOMPLETE X X X X X X
INTRVL X XX XXX
LEVEL EAS EAS EAS EAS
LOC_ID X
Database Item
G3V2/
G3V3
G3V4 ECS R5 ECS R6 ECS R7 ECS R8