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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-168
SLVLABNS 2
Database tables 2
The SLVLABNS item appears in the following database tables:
Split/skill tables
Number of ABNCALLS whose time to abandon was less than or equal to
this split/skill’s SERVICELEVEL.
This is a cumulative item.
VDN tables
Number of ABNCALLS whose time to abandon was less than or equal to
this VDN’s SERVICELEVEL.
This is a cumulative item.
SLVLOUT-
FLOWS
2
Database tables 2
The SLVLOUTFLOWS item appears in the following database tables:
Split/skill tables
Number of OUTFLOWCALLS whose time to outflow was less than or
equal to this split/skill's SERVICELEVEL.
This is a cumulative item.
VDN tables
Number of OUTFLOWCALLS whose time to outflow was less than or
equal to this VDN's SERVICELEVEL.
This is a cumulative item.
SPLIT 2
Database tables 2
The SPLIT item appears in the following database tables:
Split/skill tables
This is an index item.
Split/skill number for which data was collected.
This is a row identifier item.