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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-130
NUMTGS 2
Database tables 2
The NUMTGS item appears in the following database tables:
VDN tables
Number of trunk groups assigned to this VDN.
This is an administrative item.
NUMVDNS 2
Database tables 2
The NUMVDNS item appears in the following database tables:
Vector tables
The current number of VDNs that are assigned to this VECTOR.
This is an administrative item.
O_ABNCALLS 2
Database tables 2
The O_ABNCALLS item appears in the following database tables:
Split/skill tables
The number of ABNCALLS that were placed by an adjunct, that is, the
number of outbound predictive dialing calls that were abandoned by the
far end. O_ABNCALLS is a subset of ABNCALLS. Available for outbound
calls on Generic 3 switches with the ASAI feature.
This is a cumulative item.
Trunk group tables
The number of OUTCALLS on this trunk group that were offered by an
adjunct as split/skill or direct agent ACD calls and were answered then
abandoned by the far end. Available on Generic 3 switches with the ASAI
feature.
This is a cumulative item.
Trunk tables
The number of OUTCALLS on this trunk that were offered by an adjunct
as split/skill or direct agent ACD calls and were answered then
abandoned by the far end before talking to an agent. Available on
Generic 3 switches with the ASAI feature.
This is a cumulative item.