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CMS R3V8 Database Items and Calculations
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AUXOUTOFFTIME X X X X X X
AUXOUTTIME X X X X X X
AUXREASON X* X* X* X* X* X*
AWORKMODE X XX XXX
CHANGED X X X X X X
CONFERENCE X X X X X X
DA_ABNCALLS X X X X X X
DA_ABNTIME X X X X X X
DA_ACDCALLS X X X X X X
DA_ACDTIME X X X X X X
DA_ACWINCALLS X X X X X X
DA_ACWINTIME X X X X X X
DA_ACWOADJCALLS X X X X X X
DA_ACWOCALLS X X X X X X
DA_ACWOOFFCALLS X X X X X X
DA_ACWOOFFTIME X X X X X X
DA_ACWOTIME X X X X X X
DA_ACWTIME X X X X X X
DA_ANSTIME X X X X X X
DA_INQUEUE X X X X X X
DA_OLDESTCALL X X X X X X
DA_OTHERCALLS X X X X X X
DA_OTHERTIME X X X X X X
DA_RELEASE X X X X X X
DA_SKILL X X X X
DACALLS_FIRST X X X
DESTINATION X X X X X X
DIRECTION X X X X X X
Database Item
G3V2/
G3V3
G3V4 ECS R5 ECS R6 ECS R7 ECS R8