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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-74
EXT_CALL_
ORIG
2
Database tables 2
The EXT_CALL_ORIG item appears in the following database tables:
Agent trace tables
Agent originated an external (off-switch) call. Available on Generic 3
switches.
EXTENSION 2
Database tables 2
The EXTENSION item appears in the following database tables:
Agent tables
The extension number for which data was collected.
This is an administrative item.
Trunk tables
This is a real-time item.
The extension to which this trunk is currently queued, ringing, or
connected.
This is a status item.
EXTN 2
Database tables 2
The EXTN item appears in the following database tables:
Agent login/logout tables
Extension number of the station that the agent staffed.