Filter
Top Products
Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-44
BH_OUTCALLS 2
Database tables 2
The BH_OUTCALLS item appears in the following database tables:
Trunk group tables
The number of outgoing calls carried by the trunk group that completed
during the busy hour. BH_OUTCALLS includes BH_OABNCALLS,
BH_OACDCALLS, and BH_OOTHERCALLS.
This is a busy hour item.
BH_OUTTIME 2
Database tables 2
The BH_OUTTIME item appears in the following database tables:
Trunk group tables
The trunk holding time of all outgoing calls carried by the trunk group that
completed during the busy hour.
This is a busy hour item.
BH_STARTTIME 2
Database tables 2
The BH_STARTTIME item appears in the following database tables:
Trunk group tables
The starting time of the hour for which busy hour data was collected. The
busy hour is that set of contiguous intervals during the day totaling an
hour in which the trunk holding time for the trunk group was a maximum.
This is a busy hour item.
VDN tables
The starting time of the hour for which busy hour data was collected. The
busy hour is that set of contiguous intervals comprising a total of one
hour in which the number of INCALLS to the VDN was a maximum.
This is a busy hour item.