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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-100
I_INOCC 2
Database tables 2
The I_INOCC item appears in the following database tables:
Trunk group tables
The total time during the collection interval that ALL trunks in the trunk
group were occupied by incoming calls. If an incoming call on a
measured trunk is transferred off the switch, the incoming trunk remains
in use for the call and accrues trunk holding time until the caller drops or
the call is released.
This is a cumulative item.
Trunk tables
The total time during the collection interval that the trunk was occupied by
incoming calls. If an incoming call on a measured trunk is transferred off
the switch, the incoming trunk remains in use for the call and accrues
trunk holding time until the caller drops or the call is released.
This is a cumulative item.
I_NORMTIME 2
Database tables 2
The I_NORMTIME item appears in the following database tables:
Split/skill tables
The amount of time in seconds (0-3600) that this skill spent under all
administered thresholds. Requires a DEFINITY ECS R6 or later with
EAS.
This is a cumulative item.
I_OL1TIME 2
Database tables 2
The I_OL1TIME item appears in the following database tables:
Split/skill tables
The amount of time, in seconds (0-3600), that the skill spent over
threshold 1. Requires a DEFINITY ECS R6 or later with EAS.
This is a cumulative item.