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Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Database Items 2-88
GNSTAFFED
(real-time)
2
Database tables 2
The GNSTAFFED item appears in the following database tables:
Split/skill tables
Current number of greatest need agents that are staffed in SPLIT.
Available on the R6 ECS and later.
This is a real-time item.
GOTOCALLS 2
Database tables 2
The GOTOCALLS item appears in the following database tables:
Vector tables
The number of OUTFLOWCALLS that were redirected to another vector
by way of a "go to vector’’ command. Available on Generic 3 switches
and on the
DEFINITY
ECS.
This is a cumulative item.
GOTOTIME 2
Database tables 2
The GOTOTIME item appears in the following database tables:
Vector tables
The time all GOTOCALLS spent in this vector before being redirected to
another vector. Available on Generic 3 switches and on the
DEFINITY
ECS.
This is a cumulative item.
HDATE1-4 2
Database tables 2
The HDATE1-4 items appear in the following database tables:
Current day configuration tables
Date of first (HDATE1), second (HDATE2), third (HDATE3), and fourth
(HDATE4) days of historical data to be used.