Lucent Technologies Release 3 Version 8 Caller ID Box User Manual


 
Database Items and Calculations
CentreVu®
CMS R3V8 Database Items and Calculations
Switch cross-reference 2-207
SKILLTYPE For ECS R5, these
items are populated with "p" for
skill level 1, "s" for skill level 2,
and "blank" for skill levels 3-16.
Customers with Generic 3
Version 5 or later EAS should
use the SKLEVEL items instead
to see all skill levels.
EAS EAS X X X X
SKILLTYPE2-4 EAS EAS X X X X
SKLEVEL EAS EAS EAS EAS X X
SKLEVEL2-4 EAS EAS EAS EAS EAS EAS
SKLEVEL5-20 EAS EAS EAS EAS
SKPERCENT X X X
SKPERCENT2-20 X X X
SPLIT X X X X X X
STARTED X XX XXX
STARTTIME X X X X X X
TI_AUXTIME X X X X X X
TI_AUXTIME0 X X X X X X
TI_AUXTIME1-9 EAS EAS EAS EAS
TI_AVAILTIME X X X X X X
TI_OTHERTIME X X X X X X
TI_STAFFTIME X X X X X X
TOPSKILL X X X X X X
TRANSFERRED X X X X X X
TYPE EAS EAS EAS X X X
USE_SVC_OBJ X X X
VDN X X X X X X
Database Item
G3V2/
G3V3
G3V4 ECS R5 ECS R6 ECS R7 ECS R8