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Preface 37
Business Communication Manager 3.0 Installation and Maintenance Guide
Related publications
The following documents provide further information about the Business Communications
Manager, related media bay modules, extension equipment, and system applications and software:
• Business Communications Manager 3.0 Programming and Operations Guide (P0993211)
describes core system operational configuration and how to program the Business
Communications Manager equipment.
• Telephone Features Programming Guide (P0993136) provides feature descriptions and
programming for the numerous telephone features available to users through the buttons on
digital telephone sets.
• Business Communications Manager 3.0 BIX Box Wiring Guide (P0993134) provides
illustrations for correctly wiring internal cable connections to telephones.
• All optional Business Communications Manager applications have installation and user guides
specific to that application. For an overview of these application user guides , refer to
“Telephony Features and Options” on page 353.
Guide type
Title CPC code
CallPilot applications CallPilot Manager Set Up and Operation Guide P0919415
CallPilot Reference Guide P0919417
CallPilot Fax Set up & Operation Guide P0919426
CallPilot Fax User Guide P0919427
CallPilot Message Networking Setup and Operation Guide P0919429
CallPilot Message Networking User Guide P0919430
CallPilot Programming Record P0941757
CallPilot Unified Messaging Installation and Maintenance Guide P0945074
Call center applications Call Center Set Up and Operation Guide P0919436
Call Center Agent User Guide P0919437
Call Center Supervisor User Guide P0919438
Call Center Reporting Set Up and Operation Guide P0919439
Multimedia Call Center Setup and Operation Guide P0935737
Multimedia Call Center Web Developers Guide P0935740
Applications Personal Call Manager User Guide P0936569
Attendant Console Setup and Operation Guide P0936570
Attendant Console User Guide P0936571
Call Detail Recording System Administration Guide P0993139
Installation & Maintenance LAN CTE Configuration Guide P0993138
IP Telephony Configuration Guide P0993474