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296 Chapter 15 Troubleshooting
P0993133 03
Emergency Telephone Does Not Function
If the emergency telephone is connected to the system, use the following procedure:
1 Check the power LED on the ASM 8 to check that the ASM 8 is receiving power.
2 Check that the emergency telephone has dial tone.
3 Check the external line and emergency telephone connections.
4 To avoid damage to the emergency telephone, connect the telephone directly to the external
line and check for dial tone.
5 Replace the MSC.
6 This procedure is complete.
If the emergency telephone is connected to the CTM, use the following procedure:
1 Check that the system has a CTM installed.
2 Check that there is no dial tone at the emergency telephone.
3 Replace the CTM.
4 This procedure is complete.
ATA 2 Does Not Function
If the Business Communications Manager ATA 2 does not function. Follow these steps to
troubleshoot the problem.
1 Make sure there is ac power connected to the ATA 2 unit.
2 Make sure that ATA 2 is in the Tones OFF mode. (For Data Applications only).
3 Correctly configure the ATA 2 telephone port for data communication.
4 Allow sufficient start up time.
5 Assign the prime line.
6 Assign a ringing line if required, for example, auto-answer modems, FAX.
7 This procedure is complete.