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RECALL
DISCONNECTS
LINE WHEN
BEHIND SWITCH
Symptom: When using a MERLIN II system behind
another switching system, such as a PBX, the outside
line disconnects when you touch Recall or access the
Recall feature (in place of a switchhook flash)
Possible Cause Possible Solution
To Investigate Further
The Recall Timer Interval is
too
long.
Follow the instructions for
"Recall Timer lnterval” on
page 3-90 for Display
Console administration or
3-106 for BIS-34D Console
administration. Shorten the
Recall Timer Interval to 350
or 450 milliseconds. If
accessing Recall no longer
causes the outside line to
disconnet you have
corrected the problem.
If accessing Recall still
causes the outside line to
disconnect set the interval to
the default setting of 450
milliseconds and contact the
equipment supplier for
assistance.
Procedures for Specific Symptoms 4-53