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SYSTEM FEATURES
Table 1-1 lists the features that are available for
MERLIN II System Feature Modules 1 and 2, and
Release 3.
NOTE:
The features in Table 1-1 are described fully in
the
MERLIN II Communications System System
Manual.
The following paragraphs describe feature that are either
new in Release 3 or have been significantly modified for
Release 3.
●
Disallowed List.
Using a Disallowed List, you can
create up to eight lists of numbers, area codes, or
exchanges that selected users will not be permitted to
dial. Each list can have up to 10 numbers. The
administrator may assign one or more of these lists to
any station in the system. If a station is assigned so a
disallowed list any attempt to dial a number contained
in the list wiIl be denied.
●
Extended Station Status.
Extended Station Status (ES
Status) indicates the operating status of other stations
to the administrator. When ES Status is administered
for Hotel/Motel mode, the attendant can put voice
terminals into different categories to indicate whether
the room is occupied. With Release 3, if the voice
terminal is off-hook, the attendant can’t change its
status. This ES Status Inhibit feature helps prevent
hotel guests from making calls from their room after
they have checked out.
NOTE:
The alternative to Hotel/Motel mode is Call
Management System (CMS) mode. CMS is
the automatic call distributor (ACD) for the
MERLIN II system, and is available only with
Feature Module 1 or 2,
not
Release 3. The
CMS component of the MERLIN II system
answers calls and connects them to available
agents. CMS is not a system feature and
requires a separate software package.
System Overview 1-7