Filter
Top Products
CALLER CAN'T HEAR
PERSON
ANSWERING
Symptom: The person placing a call from the MERLIN
II system, doesn't hear the person answering.
Possible Cause
Possible Solution
To Investigate Further
The Dialing Timeout interval
Step 1. Check Form 1a
If the lines are rotary, the
is too long.
System Form-Incoming
Dialing Timeout interval is
Lines or the System
too long. (Go to Step 2.
Confuration Form to
determine if the outside lines
If the lines are not rotary, the
voice terminal is faulty.
are configured for rotary
Contact the equipment
operation.
supplier.
Step 2.
Follow the If the trouble persists after
instructions for "Dialing
you have reset the interval,
Timeout Interval for Rotary
set the delay interval to 12
Lines" on page 3-81 for a
seconds, and contact the
Display Console or page
equipment supplier for
3-100 for a BIS-34D
assistance.
Console. Reset the interval
to the next shorter time.
4-34 Procedures for Specific Symptoms