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3
If the symptom is hardware related:
a
b
c
d
Check the connections.
Replace individual components in the area of tie
problem with components known to be working
until the malfunction is connected.
Test the system.
Notify the local telephone company if the problem
is on the outside Iines.
4
If the symptom is related to administration or
programming:
a Refer to all the MERLIN II system planning forms
for the site. These show the intended system
administration and voice terminal programming,
and should reflect any changes made since the
system was first installed.
b If possible, make a printout of all the system
administration and check it against the planning
forms. Refer to page 3-89 for the Display Console
or page 3-106 for the BIS-34D console instructions
to print all. Make sure the forms are up to date and
reflect the customer’s current requirements for
system features.
c Readminister the system and/or reprogram
components as necessary.
d Test the system.
6
Check the control unit site by following the steps
under “General Operating Conditions” on page 4-5.
Basic Troubleshooting Procedures 4-3