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Call transferred to
receptionist;
MERLIN II Attendant
disconnects
MERLIN II Attendant
answers call.
▲
No
Caller
enters route
or extension
number.
No
Route
or extension
valid?
Yes
Route
or extension
answers?
Yes
No
Second
route or
extension
answers?
Yes
No
call transferred; connection
announcement played;
MERLIN II Attendant
disconnects.
MERLIN II Attendant
plays Transfer Fail
announcement.
No
Does
caller select
another route
or extension?
Yes
Repeat process
FIGURE 1-3 MERLIN II Attendant operation.
1-10 System Overview