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CALLS
DIFFICULT TO PLACE
Symptom: People have difficulty placing outside talk
and/or intercom calls from one or more voice
terminals.
Possible Cause
To Investigate Further
1.
A faulty accessory is
connected
terminal.
2. The Call Restriction
feature is activated on the
malfunctioning voice
terminal.
3. The Outside Auto Dial,
Saved Number Redial, or
Last Number Redial feature
is programmed or used
incorrectly.
Possible Solution
Disconnect the accessory
from the malfunctioning
voice terminal. If the trouble
no longer occurs do not
reconnect the faulty
accessory. Contact the
equipment supplier to
replace it.
Refer to "Call Restictions"
on page 3-79 for Display
Console administration or
page 3-98 for BIS-34D
Console administration to
learn how to determine if the
Call Restriction feature is
activated on a voice termimal.
If the feature is activated on
the malfunctioning voice
terminal, deactivate it
following the appropriate
administration instructions.
Program each feature
correctly and try to place an
outside call and an intercom
call. See “Rapid Dialing” on
page 3-118 for programming
instructions for the Outside
Auto Dail Saved Number
Redial, or Last Number
Redial feature.
If the trouble still occurs.
reconnect the accessory and
go to possible Cause 2.
If the feature is not activated
go to Possible Cause 3.
If each feature is
programmed correctly and
the trouble still occurs, go to
Possible Cause 4.
Procedures for Specific Symptoms
4-31