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X6004 User’s Guide
197
CHAPTER 22
Call Services
This chapter shows you how to configure and use call services on the X6004.
22.1 Call Services Overview
The following table summarizes call services available on the X6004:
Table 82 Call Services Summary
FEATURE DESCRIPTION
Call Emergency Configure emergency numbers which the X6004 treats with the highest
priority. Even if all outbound lines from the X6004 are busy, the X6004 will
drop an existing FXO channel and allow an emergency call to complete.
See Section 22.2 on page 198.
Meet-me Conference Configure conference room extensions. Callers from within and outside
your organization can join conference calls by dialing a conference room
extension.
See Section 22.3 on page 199.
Music on Hold Upload your choice of audio to play while callers are placed on hold.
See Section 22.4 on page 202.
Distinctive Ring Configure different ring tones for incoming calls. This allows you to
differentiate where the call is coming from (within or outside your
organization).
See Section 22.5 on page 202.
Auto Callback Configure the X6004 to automatically call an extension once it frees up
(ends an existing conversation). This eliminates the need for you to keep
trying to call a busy extension.
See Section 22.6 on page 203.
Call Parking Configure the X6004 to allow users to put a call on hold at one extension
and pick up the call from another extension in your organization.
See Section 22.7 on page 204.