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Chapter 19 Auto-Attendant
X6004 User’s Guide
184
Each field is described in the following table.
Table 76 Auto-Attendant Menu Settings - Night Service
LABEL DESCRIPTION
Auto-Attendant
(Night Service)
[Auto-Attendant
Name]
This field identifies which auto-attendant settings you are configuring.
Night Service Choose Enable to specify that you want to have separate setting for this auto-
attendant during the Night Service hours. See Chapter 13 on page 123 for more
information on office hours.
Choose Disable to use one set of auto-attendant settings only (Office Hour
settings).
Audio File Upload Enter the location of the file you want to upload, or click Browse... to find it.
Browse Click this to find the file you want to upload.
Upload Click this to upload an audio file for this menu of auto-attendant.
Audio File State
This field displays Uploaded if an audio file has been uploaded for this menu. If no
audio file has been uploaded for this menu, it displays No audio file!.
Playback
Click Playback to play the audio file uploaded for this menu. The file is played by
the default media player installed on your computer.
Dial Extension
Number
Specify whether a caller can dial an extension number directly from this menu.
Forward to a
specific extension
directly
(Extension)
If you want this auto-attendant to forward calls directly to a specific extension
without playing any audio file, then select this option and type the extension you
want to forward calls to.
This option can be used for a fax line or direct line to a specific extension.
Note: This field is only available for the initial auto-attendant menu.
Options This section displays the actions configured for this auto-attendant menu.
Action This field displays the digits a caller must dial to perform an action.
Description
This field displays the description for this action.
Action This field displays the function of an action.
Extension This field displays either the extension that this call is forwarded to or it displays
Next Menu, if the action for this auto-attendant option is to Forward to next
menu.
Click Next Menu to configure the settings for a sub menu.
Add/Edit/Delete
Click:
• Add to create a new option for this auto-attendant menu.
• Edit to change the settings for an auto-attendant option.
• Delete to remove this option from this Menu.
Apply
Click this to save your changes.
Cancel
Click this to go back to the previous screen without applying any unsaved
changes.