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X6004 User’s Guide
123
CHAPTER 13
Office Hours
This chapter shows you how to set the office hours for the X6004.
13.1 Office Hours Overview
The office hours you specify on the X6004 are used by the auto-attendant feature to determine
how the X6004 handles incoming calls. For example, when calls come into your organization
during office hours you may want to allow them to enter any extension they wish to call.
However, when calls come into your organization after office hours you may want to direct
them all to a single extension (for example night clerk) or you may want to divert all incoming
calls to voice mail.
See Chapter 19 on page 175 for more information on configuring auto-attendant.
Individuals can also specify their own office hours to deal with calls differently during various
parts of the work week. See Section 14.3.4 on page 135 for more information.
13.2 Office Hour Screen
Use this screen to specify office hours for the X6004. To access this screen, click
Configuration > PBX > Server Configuration > Office Hour.
Figure 102 Configuration > PBX > Server Configuration > Office Hour
Each field is described in the following table.
Table 33 Configuration > PBX > Server Configuration > Office Hour
LABEL DESCRIPTION
Office Hours
Use this section to specify office hours on the X6004.
Days of Week Check the days of the week which you want the X6004 to treat as working days.