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Chapter 19 Auto-Attendant
X6004 User’s Guide
181
" Only the screen for the initial auto-attendant menu is shown. In the sub menu
screens, some of the fields are not available.
Figure 163 Auto-Attendant Menu Settings
Each field is described in the following table.
Table 74 Auto-Attendant Menu Settings
LABEL DESCRIPTION
Auto-Attendant
(Office Hour)
[Auto-Attendant
Name]
This field identifies which auto-attendant settings you are configuring.
Audio File Upload Enter the location of the file you want to upload, or click Browse... to find it.
Browse Click this to find the file you want to upload.
Upload Click this to upload an audio file for this menu of auto-attendant.
Audio File State
This field displays Uploaded if an audio file has been uploaded for this menu. If no
audio file has been uploaded for this menu, it displays No audio file!.
Playback
Click Playback to play the audio file uploaded for this menu. The file is played by
the default media player installed on your computer.
Dial Extension
Number
Specify whether a caller can dial an extension number directly from this menu.
Forward to a
specific extension
directly
(Extension)
If you want this auto-attendant to forward calls directly to a specific extension
without playing any audio file, then select this option and type the extension you
want to forward calls to.
This option can be used for a fax line or direct line to a specific extension.
Note: This field is only available for the initial auto-attendant menu.
Options This section displays the actions configured for this auto-attendant menu.
Key
This field displays the digits a caller must dial to perform an action.
Description This field displays the description for this action.
Action
This field displays the function of an action.