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Credit Card Scanners
4-9
To Use:
Follow the instructions packaged with the auto attendant. Make sure that the unit
is in backup call-answering mode.
When callers call the main number for your company, the receptionist normally
picks up the call. If the receptionist is busy, the auto attendant answers and plays
a recorded message, such as: “Please hold for the receptionist or dial an
extension number now.”
To Program:
1. Use Line Assignment (#301) to assign all the lines to extension X that you
want the auto attendant to cover.
2. Set Line Ringing for all lines assigned to extension X to Delayed Ring.
3. Make sure extension X is not assigned as a Call Waiting (#316) extension.
4. Use AA Extensions (#607) to identify extension X as the auto attendant.
5. Set Transfer Return Extension (#306) for extension X to extension 10.
6. Set the auto attendant to pick up within a specific number of rings, so if the
receptionist does not pick up a call, the auto attendant will.
Credit Card Scanners
Many retail businesses and restaurants use credit card scanners to get instant
approval of credit card purchases. The system allows your credit card scanners to
share the lines in your system (as shown in Figure 4-5). You can install the credit
card scanner on an extension by itself, or combine it with a system phone or a
standard phone on the same extension (see “Combination Extensions” in the
PARTNER Endeavor Communications System Installation
guide).
Figure 4-5. Credit Card Scanner
Lines
Ext
X
CONTROL
UNIT
Credit
Card
Scanner
Telephone
(optional)
Transfr
Feature
Intercom
ABC
2
DEF
31
+
–
Conf
JKL
5
MNO
6
TUV
8
WXYZ
9
Mic
HFAI
Hold
0
GHI
4
PQRS
7
*
#
Spkr
Intercom
Ext.
Message