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Troubleshooting
6-24
Problems with Automatic Backup
Display Shows “Backup Failed IC” at
Idle Extension 10 and 11
Possible Cause:
The system did not detect a valid Backup/Restore PC Card while
trying to do an automatic backup.
NOTE:
If an ASA/DXD or PARTNER Voice Mail PC card is in use, perform Backup
Programming—Manual (#124) as described in Chapter 5. Deactivate
automatic backup to prevent this from re-occurring.
What to do:
Power down the system, insert a valid Backup/Restore PC Card in the
PC Card Slot of the PARTNER Endeavor processor module, and reapply power to
the system. The backup is rescheduled for the next day at 2:00 a.m.
Enter Backup Programming—Automatic (#123) and select Option 3 to clear the
alarm display (see ‘‘Clearing a Backup-Failure Alarm’’ on page 6-9).
Display Shows “Backup Failed WP” at
Idle Extension 10 and 11
Possible Cause:
The Backup/Restore PC Card in the PC Card slot is
write-protected, and an automatic backup was attempted.
What to do:
Using the end of a paper clip or another pointed object, push the
write-protect tab upward to the non-protected position (see Figure 6-6). You do
not need to remove the card from the processor to slide the write-protect tab up.
The backup is rescheduled for the next day at 2:00 a.m.
Figure 6-6. Write-Protect Tab on a Backup/Restore PC Card
Enter Backup Programming—Automatic (#123) and select Option 3 to clear the
alarm display (see ‘‘Clearing a Backup-Failure Alarm’’ on page 6-9).
Slide the switch on the PC card
up to the nonprotected position
ECS
PRO
C.