Filter
Top Products
Feature Reference
5-46
Call Forwarding/Call Follow-Me
(F11,XX,XX)
Description
This feature forwards all intercom, transferred, and outside calls from a user’s
extension to another system extension (where XX is an extension number). Users
can activate this feature from their own extension (
Call Forwarding
) or from any
other extension in the system (
Call Follow-Me
).
Related Features
■ An extension’s outside calls on lines or pools assigned to the extension are
eligible for Call Forwarding only if Line Ringing is set to Immediate Ring or
Delayed Ring and Line Access Restriction (#302) or Pool Access
Restriction (#315) is set to No Restriction or In Only.
■ If an extension in a Hunt Group (#505) activates Call Forwarding, the
system considers the extension unavailable when a call goes to the Hunt
Group.
■ If an extension has VMS Cover and Call Forwarding active, calls ring at the
Call Forwarding destination extension; they are not covered by the voice
messaging system.
■ If an extension has Call Coverage and Call Forwarding active, calls are
routed to the Call Forwarding destination extension (Call Forwarding takes
precedence).
■ Call Forwarding does not apply to parked calls. See Call Park.
Considerations
■ You can forward outside, intercom, and transferred calls. You cannot
forward group calls, calls to doorphone alert extensions, voice-signaled
calls, Voice Interrupt on Busy calls, coverage calls or transfer-return calls.
Calls
cannot
be forwarded outside the system.
■ The phone at the extension from which calls are being forwarded beeps
once each time a call is forwarded (unless Do Not Disturb is active).
■ Do not forward your calls to any of the extensions in Hunt Group 7, which
contains the extensions associated with the voice messaging system.
■ At an extension that has Call Forwarding activated, if multiple calls are
ringing, the system forwards them one at a time. This means that each
subsequent call is not forwarded until the previous call is finished.
■ If you press the Call Forwarding button after a call starts to ring, that call
will not be forwarded.