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Programming
2-12
Controlling Calls on Outside Lines
When an extension is allowed access to an outside line or pool, you can use the
following procedures to control calling:
■ Outgoing Call Restriction (#401) defines the type of calls (inside only,
local only, or inside, local, and long-distance) that users can make from all
lines or pools available at an extension. Outgoing Call Restriction Button
(#114) allows the receptionist at extension 10 to quickly change an
extension’s current Outgoing Call Restriction setting.
■ Disallowed Phone Number Lists (#404) creates up to eight lists of
numbers that cannot be dialed. After creating Disallowed Phone Number
Lists, use Disallowed List Assignments (#405) to assign one or more
lists to a specific extension.
■ Night Service with System Password (#403) restricts users at extensions
in the Night Service group from dialing outside phone numbers (except
Emergency numbers and Marked System Speed Dial numbers) unless the
password is entered first.
Table 2-1. Settings that Restrict an Extension’s Access to a Specific Line
Type of Restrictions or
Permissions for the
Extension
Setting for Line
Assignment (#301) and Pool
Extension Assignment (#314)
Setting for Line Access
Restriction (#302) and Pool
Access Restriction (#315)
Can receive and place
intercom (inside) calls only
All outside lines and pools
“not assigned”
1
“No access” for all lines and
pools
Cannot use a specific
outside line or pool
Outside line or pool “not
assigned”
1
“No access” for that line or
pool
Can only monitor call
activity and pick up held
calls on a specific line
Outside line “assigned” “No access” for that line
Can only receive calls on a
specific line or pool
Outside line or pool
“assigned”
“Incoming only” for that line
or pool
Can only place outgoing
calls on a specific line
Outside line or pool may be
“assigned”
1
Outgoing only for that line
or pool
1. If a line or pool is not assigned to the extension, a user can use Direct Line Pickup to
access the line or dial the pool access code to access a line in the pool. Emergency
numbers, Marked System Speed Dial numbers, Allowed Phone numbers, and numbers
dialed using the System Password override all dialing restrictions if a user has access to an
outside line or pool to place the call.