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Programming
2-10
Speed Dial and Auto Dial Numbers
When you program numbers outside the PBX or Centrex system as Speed Dial
and Auto Dial numbers, include the PBX or Centrex system dial-out code “9” on
most systems), followed by one or more pauses, in the stored number.
System Programming Options
This section discusses programming options that involve multiple procedures
(such as dialing restrictions and auxiliary equipment settings), as well as features
that can be used throughout your system (such as Speed Dialing). You can use a
combination of programming procedures to set up your system to operate most
efficiently, taking into account your company’s telephone service, personnel, and
equipment, as well as the special needs of particular departments. This section
lists the procedures you can use; for details on using a particular procedure, refer
to the procedure name in Chapter 5.
Speed Dialing
You can program up to 100 frequently dialed phone numbers—such as numbers
for suppliers, repair services, customers—so that
all users in the system
can dial
them by pressing
four
buttons: f (or # on a standard phone) plus a
three-digit code. These are called
System Speed Dial Numbers.
Dialing Restrictions and Permissions
The system has several procedures for restricting telephone use, and several for
overriding those restrictions. You can use any combination of these procedures to
design a system that meets your needs.
When a user makes a call, the system checks the number dialed against all of the
dialing that apply to the extension making the call. When the number dialed
passes a restriction, the system goes to the next restriction, if necessary. If Star
Code Dial Delay (#410) is active, star codes are also checked against the
restrictions. (Star codes, typically dialed before an outgoing call, provide special
services from the local telephone company Central Office (CO); for example,
*
6 7 enables a dialer to block the sending of Caller ID information to the called
party.) When a user dials a star code, the system checks it against the dialing
restrictions to determine whether the code is allowed. If the code is allowed, the
system resets its checking procedure and checks the remaining digits that the
user dialed to make sure the call is permitted. When a number violates a
restriction, the call is stopped and the user hears a reorder tone (fast busy signal).