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Group Pickup (I66G)
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Group Pickup (I66G)
Description
This feature allows users at any extension in the system to answer any outside,
intercom, or transferred call ringing at an extension in a Pickup Group (where G is
a Pickup Group number from 1–4). In other words, when a call rings at an
extension that is in a Pickup Group, a user at any extension in the system can
answer the call, without knowing which extension or line is ringing and without
being in the same Pickup Group. The system can have up to four Pickup Groups.
Related Features
You must use Pickup Group Extensions (#501) to assign extensions to Pickup
Groups.
Considerations
■ Extensions can be in more than one Pickup Group.
■ You can program a Group Pickup button on a system phone to pick up calls
in a Pickup Group with one touch.
Examples
Here are some useful applications for a Pickup Group:
■ Put all system extensions in a Pickup Group (except the boss’ private
extension), so anyone on the system can answer a ringing call (except calls
to the boss).
■ Put the extensions of people who work near each other and who can hear
each other’s phones ring, but who don’t have each other’s lines on their
phones, in a Pickup Group.
For example, a group of typists work in a large room separated by cubicles,
and all of their extensions are in Pickup Group 1. When a typist leaves the
room and the typist’s phone rings, anyone else in the system who can hear
the call ring can pick it up simply by dialing the Pickup Group code for that
group (
i 6 6 1).