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Feature Reference
5-218
Standard Phone
■ To pass a call to another extension:
1. While on a call, press the switchhook down once rapidly.
You hear intercom dial tone.
2. Dial the extension number (or 7 7 and a Hunt Group number or
7 and a Calling Group number) to which you want the call
transferred.
3. When someone answers, announce the call, then hang up.
If no one answers or the call is refused, press the switchhook again
to reconnect to the caller.
■ If you do not wish to announce the call, hang up as soon as you hear
ringing (after Step 2 above). If no one answers, the call rings back at your
extension (unless a different transfer return extension is programmed for
your extension)—lift the handset and you are reconnected to the caller.
■ To make a voice-signaled transfer to a system phone, in Step 2 above
press
* plus the two-digit extension number. Then listen for one of the
following responses:
— If you hear
one beep,
you have reached an idle system phone. You
can speak after the beep.
Your voice is heard through the other extension’s speaker. If no one
answers or the call is refused, press the switchhook again to
reconnect to the caller
.
If the call is accepted, hang up.
— If you hear
two beeps,
you have reached a busy system phone with
Voice interrupt On Busy Assigned. You can speak after the beeps.
Your voice is heard through the recipient’s handset or speaker. Be
aware that the third party to whom the recipient is speaking probably
also will hear the two beeps and the faint sound of your voice. Be
brief and discreet in your interruption. If the recipient has a Voice
Interrupt On Busy Talk-Back button, wait for a response. If the call is
accepted, hang up to complete the transfer. The call rings at the
recipient’s extension. If the call is refused, press the switchhook
again to reconnect to the caller.
— If you hear
ringing,
you have reached a standard phone, an idle
TransTalk 9000-series phone, or a busy system phone with Voice
Interrupt On Busy Not Assigned.
When someone answers, announce the call, then hang up. If no one
answers or the call is refused, press the switchhook again to
reconnect to the caller.